Last updated: March 24, 2020
Our company is Blacktail Technology located at Gurugram, India. Feel free to communicate with us through email at [email protected]
This information pertains to you as a natural person. It can also be used as a reference, either singularly or complementary with other information in order to identify you as an individual.
Furthermore, in some jurisdictions such as the EU, the IP address that your ISP assigns may also be considered as Personal Information.
This type pertains to something that is incapable of identifying or aid in identifying a natural person such as statistics and aggregated information.
Both information can be collected by us in the following ways.
Information that you submit
However, this information is not obtained by force and is provided by your consent. Your email address apart from acting as a username can also be utilized in order for us to notify you with updates, newsletters, and more about the service that you’ve signed up for.
Furthermore, you may be asked for your credit card information, PayPal account, and other ways to make a payment online, but these details will only be processed and collected by our 3rd party payment processors and not directly by us.
It’s very important for you to enter your correct email address and to have access to it because we will be sending the receipt, confirmation, license key, download links, and other information that’s related to your purchase on the address that you put on the form.
If the email address that you’ve provided is not functional, we may deactivate the associated password with it. This information is used for processing and delivering the product(s) that you’ve ordered to the email or physical address that you’ve provided.
If a problem arises with your order, one of our representatives will contact you through the additional e-mail that you’ve provided or on the phone number that you’ve added while placing the order.
Contacting our support team
Email: [email protected]
Contacting us directly
We also collect the details of your inquiry when you contact us directly through phone, email, or post. These details include your contact, address, name, and other information that you choose to share with us.
Furthermore, we also use this in order to flag IP addresses that are deemed fraudulent (Anti-Fraud Purposes) by our automated tools.
Cookies are small text files that are placed in your hard drive (or any similar device) through your browser. These are typically used to give you a better browsing experience when you use our website. It also informs us if any improvements are needed to make our website more functional and easier to use.
Login processes, the products that you add to your cart, your country, preferred language, currency, and more, are all information that’s being gathered by these cookies in order for you to save time from going through the same process again.
Also, if you set your browser to block cookies from our website or our 3rd party partners, the website and its services may not function properly.
Third-party services are important for us to deliver, operate, improve, provide, and maintain our site and services. Such services payment processors, support and ticketing systems, tools for operation, analytics and statistics tools, and feedback feature.
The information that you choose to share with these 3rd party services is handled by them in accordance with their own privacy policies. If the unavailability of privacy policies occurs in an instance such as a service that deals with hosting and storage, we require the service to treat your information based on the requirements of applicable laws.
Retargeting and Advertising
Our third-party services can also collect non-identifiable information in regards to your interaction with the site. This information is commonly used to serve and display ads in relevance to your activity on our site. These relevant ads may appear on other websites that you browse as well.
Modifications, Consent, and Choice.
Sharing your information is upon your own discretion. We do not legally oblige you to do so. However, you must be aware that we will not be able to provide you with the services that you want to consume without the required information.
In some instances, we also share personal information with others due to the following below:
Data Storage and Security Platforms (Processors)
We may use third-party storage services (including cloud storage) to retain your information. This means that we share your information with third-party entities that are based in the UK and France, for the main purpose of storing it on our behalf, or other processing needs. These processors can be based anywhere their servers are located in the world.
We require these processors to maintain strict privacy protection and data security practices that strictly comply with data protection laws. However, please be aware that their practices and activities are fully dependent on their own privacy policies.
Third-party payment processors
These are providers of services that deal with your payment. The process and facilitate any purchase that you make on our website.
We may share the Personal Information that you’ve provided with any third-party entity if we find that disclosure of such information can aid the following:
We can also share some Non-personal Information.
This is normally the data that deals with visitor’s engagement, click, scrolls, and overall activity, that are used for analytics and statistics. The acquirer may use other tools and methods to collect such data and we will also inform you of their own policies in regard to this matter.
We only obtain your information through your choice of engaging with our website and services. Such information is vital in order for us to provide you with the best service possible and to validate your identity.
You have rights in terms of your Personal Information and you can exercise these based on your discretion and your residency’s jurisdiction.
As our customer, you have rights which concern your information. Feel free to ask us if we’ve collected your personal information and to know what we do with it.
You can receive information on how we handle your information. This right allows you to have a copy of the information Blacktail Technology possesses about you, why we use your information, where we got it from and any recipient (if applicable).
Part of your rights is to ask us to edit, correct, verify, update, and delete your information. You can also request certain circumstances to not use automated processing or profiling, to arrive at any conclusion in relation to you.
You may request us to provide a copy of how we processed your personal information in a machine-readable format which allows you to show it to another service provider.
If you find that your information is being used in an unlawful way, kindly contact us and we will halt the action and make a thorough investigation about the matter.
To practice any of these rights, reach us through
Email: [email protected]
The way we handle your information is backed by secure procedures, data security systems, and more. One of these can be found through our utilization of SSL on all of your transactions.
We also regularly monitor our information and data collection practices that protect you from security breaches risks. However, we don’t guarantee absolute security as no such thing exists in the world-wide network.
We may also transfer your information outside, or your current location, including to a country that is not capable of offering the same level of protection in regards to Personal Information. However, be assured that we will place all contractual safeguards to ensure that the information you’ve submitted is processed with an adequate level of protection.
Our site and services are not made for children under the age of 16. We also don’t intend to collect Personal Information from anybody we know to be under this age. If we find out that we’ve harvested Personal Information from such, we will implement reasonable efforts to the deletion of this information as quickly as we can. If you believe that we’re in possession of this kind of information, don’t hesitate to reach us.
13.1. We respect your right to privacy all throughout the services that we provide. In particular, Blacktail Technology adheres to the principles of the Digital Advertising Alliance (DAA) and the European Interactive Digital Advertising Alliance (EDAA) regarding our use of data for interest-based advertising purposes. Delivering relevant ads, on behalf of our customers, that are tailored to users’ interests is known as “interest-based advertising” (also referred to as “behavioral advertising” or “targeted advertising”).
13.2. We also subscribe to the policies of the IAB Europe Transparency and Consent Framework, as a registered vendor on the Global Vendor List. For more information about these organizations, their policies, and interest-based advertising, please visit their websites by clicking on the following links: DAA (click here), EDAA (click here), or the IAB Europe Transparency and Consent Framework (click here).
13.3. AdRoll Privacy Notice
When users visit our website, we may occasionally collect user data by placing a cookie on a user’s browser for targeted advertising policies. The service we use to deploy these ads is called AdRoll. You can opt-out of receiving targeted ads served by us or on our behalf by clicking here. Please note that, if you delete your cookies or upgrade your browser after having opted out, you will need to opt-out again. Further, if you use multiple browsers or devices you will need to execute this opt-out on each browser or device. If you opt-out, we may collect some data about your online activity for operational purposes (such as fraud prevention) but it won’t be used by us to target ads to you.
We may collect the following categories of information for the purposes explained below.
Google AdWords remarketing service is provided by Google Inc.
You may opt-out of Google Analytics’ Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: Click Here
Google also recommends installing the Google Analytics Opt-out Browser Add-on – Click Here – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information about the privacy practices of Google, visit the Google Privacy & Terms web page: Click Here
Bing Ads remarketing service is provided by Microsoft Inc. You can opt-out of Bing Ads interest-based ads by following their instructions: Click Here
If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with certain rights relating to the data that Blacktail Technology has collected about you. The rights include:
To learn more about your rights under the CCPA, please see the California for Consumer Privacy Website. Click Here
For any Inquiries
You can send us an email at: [email protected]